The Online Doctor Service is a unique and innovative service in the healthcare industry. The service allows insured customers to receive medical consultation and guidance via video calls provided by specialists, general practitioners and pediatricians, who make use of online and digital tools. The service is provided both via personal computers and via smart phones and tablets. The online medical service brings medical services to the online domain, which is a more efficient solution for both physician and patient, while maintaining medical quality, service professionalism and the strict security of professional confidentiality and privacy.
Our advanced medical services include
Specialists – Medical consultations are provided by department managers, deputy department managers, specialists and unit managers at Israeli hospitals.
Medical Administration – Online Doctor services are managed by senior medical administrators that consists of hospital department managers and deputy managers.
Technology – Advanced ecological systems, the Video Conference HD system and the Siebel customer management system, which are some of the leading systems in the world.
Standards and Procedures – The service is operated in compliance with Ministry of Health Protocol (Administration Circular 05/2012), and with standards that govern data security and medical records.
Prescriptions and Medications –The service includes prescriptions, references and recommendations that are relayed to community physicians online.
Availability –A human service center that operates at all times and high medical team availability.